Crisp: Conflict Management, Third Edition: Resolving Disagreements in the Workplace (Crisp Fifty-Minute Books (Paperback)) Herbert S. Kindler

ISBN: 9781418862626

Published: September 28th 2005

Paperback

96 pages


Description

Crisp: Conflict Management, Third Edition: Resolving Disagreements in the Workplace (Crisp Fifty-Minute Books (Paperback))  by  Herbert S. Kindler

Crisp: Conflict Management, Third Edition: Resolving Disagreements in the Workplace (Crisp Fifty-Minute Books (Paperback)) by Herbert S. Kindler
September 28th 2005 | Paperback | PDF, EPUB, FB2, DjVu, audiobook, mp3, RTF | 96 pages | ISBN: 9781418862626 | 7.64 Mb

When people work together in a diverse and dynamic environment, conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace.MoreWhen people work together in a diverse and dynamic environment, conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace.

CONFLICT MANAGEMENT (formerly titled MANAGING DISAGREEMENT CONSTRUCTIVELY) helps readers improve their interpersonal, communication, and mediation skills. Several exercises and case studies throughout the book give the lessons relevance and practical application in the real world. Readers will also become familiar with the guiding principles behind conflict management, the nine approaches to managing disagreement, and a four-phase process for resolving conflict.

With the proper understanding of the nature of conflict and with the tools to handle disagreements constructively, readers will be able to enrich their work, their relationships, and their careers.



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